Women's Yes I'm Still Freezing Fleece Casual Sweatshirt

30-Day Guarantee

Thank you for choosing Jewelsmoda! If you are not satisfied with your purchase, you can easily return it for a refund. Please carefully review the following policy to ensure your eligibility for a return.

Return Policy:

All purchased items can be returned within 30 days of receiving the last package from your order.

Items must be unused, undamaged, and in their original packaging with all contents intact. Otherwise, the buyer will be responsible for all associated costs, and no refund will be issued.

The buyer is responsible for return shipping.

To initiate a return, please contact our customer service to obtain authorization. Any return requests not authorized by customer service will not be accepted.

If the return address is not provided on the package, please contact our customer service team to obtain the correct return address.

We will issue a refund or exchange if Jewelsmoda is responsible for shipping the wrong item or size. Once we receive the item, we will fully refund the original product price and shipping cost or send a free replacement.

Refund Policy:

For returned or exchanged items, we aim to process refunds within 3-7 business days after receiving your returned item. If more than two weeks have passed, please contact us immediately via our support center at support@jewelsmoda.com.

Refunds will be issued through the same payment method used for the purchase. Refund timeframes are as follows:

Refunds for PayPal accounts: Up to 48 hours
Credit card refunds: 7-14 business days
Cancellation Policy:

We accept order cancellations before the product is shipped or produced. If the order is canceled, you will receive a full refund. We cannot cancel an order if the product has already been shipped.

Customers should contact our support team for return instructions and return addresses at: support@jewelsmoda.com. Our support center will typically respond within 1-2 working days.

We appreciate your support.